Terms of Service

By accessing and using the AURELIA Natural Wellness Boutique website ("Website"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service constitute a legally binding agreement between you and AURELIA Natural Wellness Boutique s.r.o. ("Company," "we," "us," or "our").

If you do not agree to abide by the above, please do not use this service. These Terms of Service apply to all visitors, users, and others who access or use the Website.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

AURELIA Natural Wellness Boutique specializes in natural wellness products and provides:

• Natural wellness products for men and women
• Curated collections of organic and eco-friendly products
• Wellness consultation and guidance
• Educational content about natural health and wellness
• Customer support and product recommendations

All products are carefully selected for their quality, natural ingredients, and wellness benefits. We strive to provide accurate product descriptions and maintain the highest standards of customer service.

To access certain features of our Website, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept all risks of unauthorized access to your account
• Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

We strive to provide accurate and up-to-date information about our products, including:

• Detailed product descriptions and ingredients
• Pricing information and current availability
• Product images and usage instructions
• Health and wellness benefits and recommendations

However, we do not warrant that product descriptions, pricing, or other content available on the Website is accurate, complete, reliable, current, or error-free. All products are subject to availability, and we reserve the right to discontinue any product at any time without notice.

Product colors may appear differently on your screen than in reality due to monitor settings and lighting conditions. We cannot guarantee the exact color representation of products.

Order Process: When you place an order through our Website, you are making an offer to purchase products at the price and terms indicated. We reserve the right to accept or reject any order for any reason.

Payment: Payment is due at the time of order placement. We accept major credit cards and other payment methods as displayed on our Website. All payments are processed securely through encrypted connections.

Pricing: All prices are displayed in Czech Crowns (CZK) and include applicable taxes unless otherwise specified. We reserve the right to change prices at any time without prior notice, but such changes will not affect orders that have already been confirmed.

Shipping: Shipping costs and delivery times are calculated based on your location and order size. We will provide estimated delivery dates but cannot guarantee specific delivery times due to circumstances beyond our control.

Natural Products Disclaimer: Our products are natural wellness products and are not intended to diagnose, treat, cure, or prevent any disease or health condition. They should not be used as a substitute for professional medical advice, diagnosis, or treatment.

Medical Consultation: Always consult with your healthcare provider before using any wellness products, especially if you have existing health conditions, are pregnant or nursing, or are taking medications.

Individual Results: The results obtained from using our products may vary from person to person. We cannot guarantee specific health outcomes or wellness benefits.

Allergy Information: While we strive to provide complete ingredient lists, it is your responsibility to review all product ingredients and consult with your healthcare provider regarding potential allergies or sensitivities.

You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, or impair the Website. Specifically, you agree not to:

• Use the Website for any illegal or unauthorized purpose
• Transmit any malware, viruses, or harmful code
• Attempt to gain unauthorized access to any part of the Website
• Copy, modify, or create derivative works of the Website
• Use automated systems to access the Website without permission
• Interfere with the proper working of the Website
• Collect personal information about other users without their consent

You are responsible for maintaining the confidentiality of your account and ensuring that your use of the Website complies with all applicable laws and regulations.

The Website and its original content, features, and functionality are owned by AURELIA Natural Wellness Boutique s.r.o. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not:

• Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our material
• Use our trademarks, logos, or other proprietary information
• Create compilations or derivative works based on our Website or content
• Use any data mining, robots, or similar data gathering and extraction tools

You may use the Website for lawful purposes only and subject to these Terms of Service.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our Website. By using our Website, you consent to the collection and use of information in accordance with our Privacy Policy.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

For detailed information about how we handle your data, please refer to our Privacy Policy.

Return Policy: We want you to be completely satisfied with your purchase. If you are not satisfied with a product, you may return it within 30 days of purchase for a full refund or exchange.

Return Conditions:

• Products must be in original, unused condition
• Original packaging and labels must be included
• Personal care products must be unopened
• Return shipping costs are the customer's responsibility unless the product was defective

Refund Process: Refunds will be processed to the original payment method within 5-7 business days after we receive the returned product. For defective products, we will provide a prepaid return label.

Exchange Policy: We will replace defective or damaged products at no charge. For other exchanges, customers are responsible for any price differences and return shipping costs.

In no event shall AURELIA Natural Wellness Boutique s.r.o., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Website
• Any conduct or content of any third party on the Website
• Any content obtained from the Website
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all damages, losses, and causes of action shall not exceed the amount you paid to us for the specific product or service that gave rise to the claim.

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

These Terms of Service shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms of Service shall be resolved in the courts of the Czech Republic.

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Service shall otherwise remain in full force and effect.

Our failure to enforce any right or provision of these Terms of Service will not be considered a waiver of those rights.

If you have any questions about these Terms of Service, please contact us:

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms.

If you do not agree to the new terms, you are no longer authorized to use the Website.

If any provision of these Terms of Service is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

These Terms of Service, together with the Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and AURELIA Natural Wellness Boutique regarding the use of the Website.